Digital Marketing in Singapore

No GST is charged on our invoice, and the invoice says so. Whether you account for it under reverse charge depends on your input tax position: IRAS's guidance is that a GST-registered business making only taxable supplies is not impacted, a partially exempt business or one with non-business receipts accounts for GST on imported services in its own return, and a business that is not registered should ask its accountant, because an exempt business importing more than S$1 million of services in a year can be required to register. We would rather your accountant confirmed your position before the first invoice than reconciled it at year end.

We build to it rather than claiming a certificate. The consent, purpose limitation and notification obligations shape the forms and the data model; retention limitation means records are deleted on a schedule rather than kept indefinitely; access and correction requests are features with a queue behind them rather than a manual database job. Processing happens in India, so the transfer limitation obligation applies, and the processor agreement we sign sets out the comparable standard of protection the Act asks for. The obligation to design for early is breach notification: an organisation has three calendar days from determining a breach is notifiable, which means one likely to cause significant harm or one affecting 500 or more people, to tell the PDPC, and answering what was in the breach is only possible if the logging existed beforehand. Appointing a Data Protection Officer is your obligation rather than ours, and we will say so if a design choice would make that person's job harder.

Not PSG. The Productivity Solutions Grant funds pre-scoped packages from pre-approved vendors for Singapore-registered companies, and a custom build from an overseas team is not that shape, so we will not pretend it is. The Enterprise Development Grant is assessed project by project against its own criteria, and whether a build like yours qualifies is a question for Enterprise Singapore or your grant consultant to answer before the scope is written rather than after a budget has assumed it.

We can supply what a due-diligence pack asks for, accept audit and access rights in the contract, and name every sub-processor that touches your data. What we will also tell you in the first conversation is what we do not hold: we are not SOC 2 or ISO 27001 certified, and our security page says so in those words. Whether an engagement with us is a material outsourcing arrangement under the MAS guidelines, and what that requires of you, is your compliance team's determination, and it changes the contract before it changes the code, so it belongs in week one.

Starter retainers (SEO + 1 paid channel): S$230-S$460/month. Growth retainers (multi-channel + content team): S$460-S$1,200/month. Performance / enterprise: S$1,200+/month. Ad spend is in addition to retainer fees and depends on your CAC targets, typical D2C brands run S$770-S$7,700/month in ad spend.

Paid ads (Google, Meta): first conversions within 7-14 days, optimized within 30-45 days, scaled within 60-90 days. SEO: first impressions in 4-8 weeks, meaningful clicks in 2-3 months, dominant rankings in 6-12 months. Email automation: starts driving revenue from week one once flows are live.

Yes, and this is what makes us different from most marketing agencies. We design and code high-converting landing pages on Next.js or Webflow, write the email copy, build the Klaviyo flows, and instrument the tracking. No 'we'll need a dev team for that' delays.

Yes. We get manager access to your ad accounts and run campaigns directly. We're Google Ads and Meta Blueprint trained. Ad spend stays on your card / billing, we just optimize the campaigns and report on performance.

We run influencer marketing campaigns for D2C brands (Instagram + YouTube focus) when it fits the channel mix. We don't do traditional PR (press releases, journalist outreach), that's a specialist field and we partner with PR agencies when clients need it.