UI/UX Design in Canada

About UI/UX Design

Design is part of every project we ship, and we also take it on as a standalone service. We've designed interfaces for web apps, dashboards, e-commerce stores, and mobile apps across India, the USA, Canada, the UK, and the UAE. Whether you need a full product designed from a blank Figma file or a redesign of an interface users find confusing, we handle the whole arc: research, wireframes, high-fidelity design, a reusable design system, and a clean handoff your developers can actually build from.

What the engagement includes

• User research and UX audits
• Information architecture and user flows
• Wireframing and clickable prototypes
• High-fidelity UI design in Figma
• Design systems and component libraries
• Web app and SaaS dashboard design
• Mobile app design (iOS and Android)
• E-commerce and landing page design

French interfaces, Quebec consent screens and federal design standards in Canadian UI/UX work

If the product is software offered in Quebec, section 52.1 of the Charter of the French language reaches the interface itself rather than only the documents around it. All computer software, including game software and operating systems, installed or not, must be available in French unless no French version exists, and it may also be offered in another language only if the French version can be obtained on terms no less favourable, apart from a price difference reflecting higher production or distribution costs, and has technical characteristics that are at least equivalent. For a design team that last phrase is the one that matters, because the usual failure is not a missing translation but a French version that quietly does less. A feature shipped in an English sprint that never receives French strings, an onboarding video with English burned into it, an empty state or error message that falls back to English, a layout where French labels truncate until a control is harder to use: each of those is a French version that is not equivalent. So the work is planned as one interface in two languages. Key flows are drawn in French as well as English in the design file rather than translated after handoff, components are sized with real French copy in place rather than placeholder English, illustrations carry no baked-in text, and the language a person chooses is held across every screen, notification and receipt. A French reader reviews the prototype before anything is built, because a label that reads naturally in English and awkwardly in French is a usability defect in the French version, not a translation note. Whether a particular web application counts as software under section 52.1, and which of your products the Charter reaches, is for your own counsel, and the cheaper time to ask is before the design system exists rather than after it has been built in one language.

Quebec's privacy regulator has published what a valid consent screen looks like, and it is unusually concrete about visual design. The Commission d'accès à l'information adopted its guidelines 2023-1 on the criteria for valid consent on 31 October 2023. A written request for consent has to be presented separately from any other information, so it is not folded into terms of use or a privacy policy but has its own section or its own interface that the person can easily reach, and the purposes have to be defined as precisely as possible. A pre-ticked box that can be unticked counts only as implicit consent, and where an organisation is in doubt about what someone really wants it should get express consent. The section on free consent is the one a designer should read twice. It has to be as easy to give consent as to withhold it, and the Commission says that highlighting acceptance over refusal may leave the consent without effect however it is done: visual emphasis through colour or font size, the number of clicks or the navigation effort involved, deliberately ambiguous wording or misleading text. Asking again soon after a refusal can also undermine it. The worked examples spell it out. A municipal app's J'accepte and Je refuse buttons are the same height, the same colour and the same font size, and a music service that needs one click to switch on personalised recommendations but eight clicks through its settings to turn them off is held up as disproportionate effort, with the number of clicks to consent or refuse expected to be equivalent. So in a Quebec build the consent request is its own screen or modal with two buttons of equal weight, each purpose is named on its own, withdrawal takes no more steps than agreement, and a refusal is remembered rather than asked again on the next visit. How the guidelines apply to your processing is for your counsel or privacy officer.

Federal and federally regulated work adds requirements that arrive as design system components and standards rather than statutes. Departments and other parts of the federal public administration subject to the Directive on the Management of Communications must use the Canada.ca Style Guide on all public-facing websites and digital services, whatever the technology, domain or platform, and the GC Design System, the Government of Canada's production design system, lists its language toggle as required on Canada.ca and on GC sites, so that people can switch official language without losing track of where they were. That makes the toggle a routing decision as much as a visual one: every page needs its equivalent in the other language, and a form half completed in English has to survive the switch. Accessibility Standards Canada has also published two standards that read as design briefs, the first of which federal regulations made in 2025 (SOR/2025-255) now adopt for covered organisations from December 2027. CAN/ASC-EN 301 549:2024, published in May 2024, is an identical adoption of the European ICT accessibility standard, reflects WCAG 2.1 and includes testing procedures written for procurement. CAN-ASC-3.1:2025, the plain language standard published in October 2025, defines success as wording, structure and design so clear that the intended audience can find what they need, understand it and use it, says you shall test your communication with members of that audience, and expects digital communications to conform to EN 301 549 as well. For an organisation covered by the Accessible Canada Act, the Accessible Canada Regulations already require its accessibility plan to be published on its main digital platform in a format meeting WCAG level AA, on the homepage or one link from it. In practice we build those checks into the design work rather than the audit: content tested with real readers before handoff, components reviewed against EN 301 549 rather than WCAG alone, and the bilingual toggle designed into the page template from the first wireframe. Whether a standard binds your organisation, or is simply the yardstick a buyer will use, is for your own counsel.

How we work with Canadian clients

Two things shape Canadian projects more than anything technical. The first is language: if you serve Quebec, French is a legal requirement rather than a nice addition, and the rules tightened considerably under Bill 96. The French version has to be available on equal terms with the English one, which is a design constraint from the first wireframe rather than a translation task at the end.

The second is anti-spam law. CASL is stricter than most teams expect, and the penalties are real. Consent has to be express or clearly implied, records of it have to be kept, and every commercial message needs a working unsubscribe and accurate sender identification. We build those into the product rather than leaving them to whoever configures the mailing tool later, because that is where the exposure usually sits.

Indicative pricing in CAD

Converted from our published Indian rates and rounded. Exchange rates move, so the figure on your quote is calculated on the day it is issued.

Questions Canadian clients ask

UI/UX Design: common questions

Other markets we work in