UI/UX Design in Singapore

About UI/UX Design

Design is part of every project we ship, and we also take it on as a standalone service. We've designed interfaces for web apps, dashboards, e-commerce stores, and mobile apps across India, the USA, Canada, the UK, and the UAE. Whether you need a full product designed from a blank Figma file or a redesign of an interface users find confusing, we handle the whole arc: research, wireframes, high-fidelity design, a reusable design system, and a clean handoff your developers can actually build from.

What the engagement includes

• User research and UX audits
• Information architecture and user flows
• Wireframing and clickable prototypes
• High-fidelity UI design in Figma
• Design systems and component libraries
• Web app and SaaS dashboard design
• Mobile app design (iOS and Android)
• E-commerce and landing page design

What Singpass, Myinfo, the price transparency guidelines and the PDPC ask of a Singapore interface

In Singapore the national identity rails come with design rules of their own, and since 1 September 2026 every Singpass button implementation has had to comply with a published specification. Only the approved labels may be used, chosen by what the person is doing: logging in, registering or signing up, applying, verifying identity, retrieving or updating details, signing a document, or simply continuing, and teams are told not to create their own variations. The button comes in white with an outline, white for dark backgrounds, black or red, uses Poppins Bold at 16px unless a brand sans-serif is preferred, carries the official logo at no less than 14px high, is at least 40px tall on desktop and 44px on mobile, matches the height and width of the buttons beside it, keeps 16px clear of surrounding elements and may take on your own corner radius. It also needs an accessible label so a screen reader says Sing-pass rather than spelling it out. Myinfo then shapes the form behind the button. A production app has to submit a User Journey showing how the service uses the Myinfo or Singpass APIs, and the accompanying guidelines expect retrieved data to be displayed as-is, government-originated fields to be non-editable while anything the user typed stays editable, unsubmitted data to be purged, saved drafts included, and a non-Myinfo route offered to people who prefer one. Names catch teams out: if your form splits a name into first, middle and last, the principal name from Myinfo is still shown in a non-editable field, the split fields stay editable, and it is in your interest that they do not differ substantially from it. Higher-risk transactions may also trigger Singpass Face Verification, which needs a working front camera. So the form is designed in two states, prefilled and manual, with locked fields that look locked and say where the data came from, and the User Journey is drafted alongside the wireframes rather than after them.

Checkout design in Singapore has a regulator's guidance behind it. The Competition and Consumer Commission of Singapore's Guidelines on Price Transparency, in effect since 1 November 2020, treat pre-ticked boxes as a common way to drip optional charges into a purchase. Where one is used, the opt-out, cancellation and refund options and any one-off or recurring charges have to be disclosed clearly and prominently beside it, the cost of a pre-ticked add-on should be included in the headline price, and the box itself should be made noticeable through design, layout and font size. The guidelines name the design moves that undo this: pop-ups and flashing banners that conceal pre-ticked boxes, reduce their prominence or compete with them for attention. Where a consumer never agreed in writing to goods or services they did not ask for, the Consumer Protection (Fair Trading) (Opt-Out Practices) Regulations 2009 let them treat those as an unconditional gift or refuse to pay. The Commission's recommended practice is an opt-in box that starts unticked, or an opt-neutral one where the customer has to choose yes or no before moving on. Hyperlinks to terms are a fallback for genuine space constraints, placed beside the box they relate to, labelled for what they lead to and styled the same way throughout so people can tell a link is there. A final itemised breakdown should let the customer remove an item, especially a pre-selected one, without being sent back to the start, and where a discount has an end date it should be stated clearly, with records of past prices and sales kept. So the add-on step is a forced choice or an unticked box, the summary screen has a remove control on every line, banners never sit over the payment step, and a countdown is tied to a real end date. Whether a particular flow amounts to an unfair practice under the Consumer Protection (Fair Trading) Act is for your own counsel.

If children can use the service, the PDPC's Advisory Guidelines on the PDPA for Children's Personal Data in the Digital Environment, issued on 28 March 2024, turn several screens into age-specific designs. Notices, consent clauses, data protection policies and terms have to be in language children can readily understand, so that they grasp the consequences of giving and withdrawing consent, and the PDPC suggests age-appropriate media such as infographics and video clips. Its example of how to check this is a research step: a trial run of the product with children of varying ages, adjusting the wording until it is understood. The age lines are Singapore's own. The PDPC considers that a child between 13 and 17 can give valid consent when the policies are readily understandable to them, an organisation with reason to doubt a child's understanding should go to the parent or guardian, a child under 13 needs a parent's or guardian's consent, and an organisation in a setting such as education may choose a higher age. Withdrawing consent should be as easy as giving it. Two defaults follow for the interface. A child's account information should not be public and searchable by default, and geolocation should be off by default so precise location is not collected when the product is first used, with approximate location preferred where it is enough and, in the PDPC's own example of a children's photo filter app, a prominent symbol showing whether location is on or off. In a Singapore design that produces three versions of the consent and privacy screens, for under-13s with a parent step, for teenagers and for adults; a profile that starts private; and a location control visible on the screen where location is used rather than buried in settings. The wording is tested with children in the age bands you serve before it is built, not assumed from adult copy. The guidelines are advisory, so how they apply to your service is for your own counsel.

How we work with Singapore clients

Singapore is the one market we serve where the working day is simply shared. We are two and a half hours behind you and neither country moves its clocks, so our morning starts partway through yours and the whole of your afternoon is live time for both sides. That changes the shape of an engagement more than anything technical does: a call is booked for the same afternoon rather than the same week, a question raised before your lunch is answered after it, and the written-first method we run for North American clients is a courtesy here rather than a necessity. We keep the written record anyway, with a default chosen on every open decision, because it is the thing an auditor or a new hire can read later and a call is not.

Invoicing is worth stating plainly because the GST position confuses buyers on both sides. We are outside Singapore, so no GST appears on our invoice. Whether you account for it yourself is the reverse charge question, and IRAS's own guidance is that a GST-registered business making only taxable supplies is not affected, while a partially exempt one accounts for it in its own return. We quote in Singapore dollars, the figure holds for the project whatever the rupee does, and payment by bank transfer or Wise avoids the card fees a five-figure invoice does not need. The contract can sit under Singapore law with Singapore courts, and unusually among our overseas markets that clause has teeth: Singapore is a reciprocating territory under section 44A of India's Civil Procedure Code, so a judgment of the Singapore High Court can be executed in India directly rather than re-litigated.

Indicative pricing in SGD

Converted from our published Indian rates and rounded. Exchange rates move, so the figure on your quote is calculated on the day it is issued.

Questions Singapore clients ask

UI/UX Design: common questions

Other markets we work in