UI/UX Design in the UK

For most business-to-business services supplied from outside the UK, the reverse charge applies: you account for the VAT in your own return rather than paying it to us, and it is typically neutral if you are fully recoverable. Our invoices state the position clearly so your accountant is not guessing. If your situation is unusual, for example partial exemption, we would rather your accountant confirms the treatment before we invoice than after.

We build to it rather than claiming a certificate. In practice that means data minimisation designed in rather than bolted on, a documented lawful basis for each processing activity, retention periods that actually delete, subject access and erasure handled as features rather than manual database work, and hosting in a region you approve. Where we process personal data on your behalf we sign a processor agreement setting out exactly that.

Yes, and it is scoped from the start because retrofitting accessibility is considerably more expensive than building it in. We work to WCAG 2.2 AA, test with a screen reader rather than relying on an automated scan, and produce the accessibility statement the regulations require. Automated tools catch perhaps a third of real issues, which is why the manual pass is not optional.

We are happy to contract under English law with the courts of England and Wales, and most UK clients prefer that. IR35 does not apply to us: it governs individuals working through an intermediary, and you are engaging a company for a defined deliverable rather than a person for their time. Your accountant will want to see that the contract reflects that, and ours does.

Our design work starts at around £180 for a landing page or small marketing site. Full product or app design with a design system runs £450 to £1,300. A complete redesign or a design system for a growing team starts at £1,300. The final cost depends on the number of screens, how much research is needed, and whether you need a reusable component library.

Both. Most clients have us design and build, which keeps everything consistent and avoids the usual gap between a pretty mockup and what actually ships. If you have your own development team, we hand off developer-ready Figma files with specs, assets, and tokens so your engineers can build it cleanly.

We design primarily in Figma, with FigJam for early flows and Framer or coded prototypes when a design needs to feel real before the build. Deliverables include the Figma file, exported assets, and a documented design system your team can reuse.

Yes. We start with a UX audit of your current interface, find where users get stuck or drop off, then redesign around those problems rather than just refreshing the visuals. You get a clear before-and-after and a prototype to test before anything is built.

A landing page or small site: 1 to 2 weeks. A full app or product design with a design system: 4 to 8 weeks. We work in short cycles and share progress regularly, so you are never waiting weeks to see where things stand.