UI/UX Design in the US

If you are consumer facing in the US, build as though it does. Demand letters over inaccessible websites are routine and cheap to send, federal work brings Section 508 with it, and the Department of Justice rule under Title II sets WCAG 2.1 AA for state and local government entities on a timetable your counsel can confirm for your size band. We work to WCAG 2.2 AA and test with a screen reader rather than relying on an automated scan, because automated tools catch perhaps a third of real issues and the other two thirds are the ones that end up in a letter.

Nobody can promise you that, and a supplier who does is selling something. We have been building since 2021 and we maintain what we build, which is the honest version of the answer. The useful version is that it should not have to matter. The repository is in your GitHub organization, the domain and hosting accounts are in your company name, the stack is Next.js, Laravel, Flutter and Postgres rather than anything only we can read, and the handover document exists before you ask for it. If we vanished tomorrow, another agency could pick it up without needing to call us.

Yes to the NDA. Send your standard one and it comes back signed within 24 hours, before you describe the project in any detail. Yes to the MSA too, with the caveat that we read it properly rather than signing to be agreeable. The two clauses we usually come back on are unlimited liability, where we ask for a cap tied to the fees, and an IP clause drafted broadly enough to sweep in the internal tooling we bring to every project. Everything built for you transfers to you in full on final payment. We mark up those two and sign the rest.

Two in the afternoon in Chicago is past midnight here, half past midnight in summer and half past one in winter, so the truthful answer depends on what you are paying for. Monitoring does not keep our hours and the alert fires whatever the clock says. Whether a person is awake to act on it depends on your plan, because we are not a 24/7 on-call operation as standard, and we would rather tell you that while you are choosing a plan than while your checkout is down. Without out-of-hours cover written into the contract, the realistic answer is that it is picked up at the start of our day, which is the middle of your night, and you should price that in when you decide.

Our design work starts at around $230 for a landing page or small marketing site. Full product or app design with a design system runs $570 to $1,700. A complete redesign or a design system for a growing team starts at $1,700. The final cost depends on the number of screens, how much research is needed, and whether you need a reusable component library.

Both. Most clients have us design and build, which keeps everything consistent and avoids the usual gap between a pretty mockup and what actually ships. If you have your own development team, we hand off developer-ready Figma files with specs, assets, and tokens so your engineers can build it cleanly.

We design primarily in Figma, with FigJam for early flows and Framer or coded prototypes when a design needs to feel real before the build. Deliverables include the Figma file, exported assets, and a documented design system your team can reuse.

Yes. We start with a UX audit of your current interface, find where users get stuck or drop off, then redesign around those problems rather than just refreshing the visuals. You get a clear before-and-after and a prototype to test before anything is built.

A landing page or small site: 1 to 2 weeks. A full app or product design with a design system: 4 to 8 weeks. We work in short cycles and share progress regularly, so you are never waiting weeks to see where things stand.